What can be removed from training and processes, if it doesn’t communicate the objective remove it!
Reduce cost & negative impact to your Operations

Implementation & Training - Get everyone on board

Why INEO?

INEO is the only truly independent and unbiased Technology Consultancy in the Recruitment market. We work with suppliers and agencies to create the best solutions and deliver for everyone. Only at INEO, will you receive a service from a team with experience spanning 20 years in the recruitment and CRM industries.

Why Our Training?

INEO offer a range of training solutions to suit the needs of your business, adapting to cover the requirements of your staff. We use training methodology which engages your team, using real life examples to quantify the information we are providing.

New staff training – Our trainers will take new staff through the basics of your CRM and get them to a self-sufficient state in one session and require no input from consultants or managers valuable time to get them up to speed.

Refresher training – Have you and the team been trained in the past or recently but still have no idea how to utilise your system? We can break down the CRM into easy to digest chunks. Focus on key areas you specify such as making lists, using code structures, Specific searches etc.

Specialist training – If you’re a wizard when it comes to using your CRM but want to take your knowledge to the next level and squeeze every drop of functionality out of your system, we can have one to one or small group sessions in which we can cover your current processes and set in place the most advanced processes for your system.

Why Now?

The Recruitment sector is in a boom, but growing without the right infrastructure can be painful. That’s where we come in! Our training courses have proven results with past clients showing a streamlined system and data usage, along with increased billings from consultants due to less constraint on their ability

Training is undertaken at a place and time that suits your business, in the right format for your business’ learning style. Previously we have used formats such as presentations, interactive learning, on-desk, video live feed, and via training manuals and guides. Whatever format works best for you, INEO’s aim is to deliver a training programme that propagates learning and action throughout your business.

Our Services

“Since I launched The Barton Partnership John’s input has had a major influence in our success and growth.”

Nick Barton - CEO, The Barton Partnership

INEO Case Studies

  • Existing CRM Enhancement Implementation & Training Project

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    Challenge

    • Cumbersome forms, fields and drop down lists. Resulting in a lack of usage and value to users, encouraging reliance on costly rented talent sources; LinkedIn & Job boards

    Action

    • User experience & interface design; less fields, less clicks, less confusion & frustration
    • Cleared out unused codes and fields; streamlined protocols, process and mandatory entry
    • User Acceptance testing & training

    Result

    • A logical, user friendly and utilised code structure and interface. Improving speed and accuracy of data entry and search results. A system that is a pleasure to use.

  • New System Engagement & Adoption Training Programme

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    Challenge

    • Implement and Train a 500+ user base across UK & EU locations, joining an internal project team in a CRM Migration project managing mid to back office systems integration

    Action

    • User & Business Requirements gathering & Acceptance criteria
    • Quality & Change Control Management
    • Test scripts & UAT planning, execution & output handling
    • Issue handling (JIRA)
    • Logs and cut over planning maintenance
    • Data mapping support and investigation. Resolving data clashes and errors, where possible rectifying or managing “poor” data quality and/or usage
    • Training Programme design;  Developing Training Plans for Trainers. Training Guides & Workbooks for end users
    • Post project assessment and handover

    Result

    • An enhanced and optimised end to end Front to Back Office Recruitment tool.
    • An effective training programme modulised to provide cohesive and comprehensive content in a digestible format promoting high knowledge retention with a low resource requirement and impact to sales operation.
    • An extensive knowledge base for support and communication of system features and FAQs