Business KPIs, insights, trends, forecasting
It is our job to delve into the finite detail. identify, monitor, communicate and resolve issues that threaten efficiency, productivity, in turn profits!

Support & Maintenance


INEO is the only truly independent and unbiased Technology Consultancy in the Recruitment market. We work with suppliers and agencies to create the best solutions and deliver for everyone. Only at INEO, will you receive a service from a team with experience spanning 20 years in the recruitment and CRM industries.

Why our support?

We don’t see delivering a project as the end! In fact, we see it as the beginning of our relationship with your business. as you will always want to change parts of your CRM, clear out old data, restructure your codes/filters and need fresh training sessions for new members of staff to represent your business the way it is meant to be.

With this in mind, we offer both subscription and ad hoc support services to suit your needs and ensure you gain the most value from our teams support.

Through our subscription support service, we will keep you informed of the latest data protection legislation and help to keep your system in line with these laws, suggest new products that can be integrated into your CRM system or business to boost your output and finally our lovely selves to talk to if you have any issues with your system (or just want to tell us how great we are!) we will always be available to help.

Check out our About us page for more information on our way of working

“It was a real pleasure working with John. He had a real understanding of the system!”

Harley Porter - Consultant, Harvey Nash Group

INEO Case Studies

  • Daxtra System Integration & Cube19 Data readiness

    Carmichael Logo


    • High volume inbound CVs, left unactioned in inboxes. Lack of Recruitment activity logging and visibility.


    • Build KPI framework, configure & data cleanse for accurate reporting
    • Align business process and data flows to inbound CV channels
    • Coordination with suppliers for optimal implementation


    • Increased data quality and candidate coverage with full utilisation of Daxtra technology capabilities. Enhanced business information visibility and resulting improvements to data integrity.
  • Front to Back Office Data Warehouse & Report Suite



    • Multiple system and supplier datasources
    • Excessive validation
    • High resource allocation with single point failure
    • Segregated business reporting


    • Connect the data – Data model
    • Translate – Criteria, calculate and measure
    • Use – Present and Visualise; create dashboards


    • Centralised business intelligence platform. User-friendly, up-to-date and easy to read business information